Facebook Marketplace
Reviews and Complaints
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Verified Reviewer |
Knoxville, Tennessee
Resolved: I have done nothing wrong! I’ve used marketplace forever and all of a sudden everything I post seems to go against some rule with no proof given to me.
Account suspended. I have not posted any fakes, and I was unaware of the recalls and cannot find them online.
- Great way to get rid of items and purchase items
- As of lately
- Unfair reviews of items with no proof supplied
Preferred solution: Reactive my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMarket place for listing auto
Im trying to list my truck for sale, but it keeps rejecting. It says go to my profile, but I cant find the profile so maybe I owe money for something else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Wayne, Indiana
Bans people for no good reason and no contact with the user.
- Banned from Facebook Marketplace after listing a scythe blade for hay.
- Permanent ban for listing a flash hider on an airsoft rifle; no feedback.
I have been banned from Facebook Marketplace because they don't like certain items that are nonsensical. The first was a farm implement (a scythe blade for cutting hay), temporary ban 4-5 years ago.
The second was a telescopic sight for a *** air rifle. Now it seems a permanent ban because I tried to list a flash hider for an airsoft rifle, which is not allowed because of the word flash.
They started to use AI to filter listings, so I see no reason for banning people when their AI catches and prohibits listings. They also do not allow any feedback or communication regarding the ban.
- Useful
- Ai mistakes
Preferred solution: A policy change of their banning procedure.
User's recommendation: Must read their thousands of restrictions before listing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery hard to hear and was disconnected
Very hard to hear, and I was disconnected because it was so low. This is a terrible way to try to get in touch with the marketplace.
- Love it
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMarketplace listings
I need to talk to someone about all the offers. I'm not interested in them. I'm interested in my problem with boosting my listing on the marketplace.
Indianapolis, Indiana
I was charged more than what the ad said I was charged for the free onesaid.
The was for 19.98 each for 2 and receive 1 for free with free shipping. I was charged for all three.
User's recommendation: Go to the company website instead of Facebook for current price on products.
Orlando, Florida
My suspention
Its not right you suspended me on market place the rules say I should only of been suspended for 3 days its been 2 weeks and you dont tell anyone how long its for and Ive never been suspended before thid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI've been scammed
They were selling seats, did not deliver. I sent the payment; he changed his account. When I asked about sending the payment back, he blocked me, so I cannot get to him.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuspended from Facebook marketplace
I posted an authentic Coach purse, even showed the authenticity number. I was told by Facebook that it was not authentic.
I replied that this was indeed an authentic Coach purse. Still got suspended from Marketplace.
- I have had no trouble until now
- Does not look at product closely for authenticity before suspending
Preferred solution: Reinstatement tone marketplace
User's recommendation: Be careful what you post! Even if it is authentic, they will suspend you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThere technology for reviewing seller items is faulty at best. I have been selling for yrs on fb marketplace and all of the sudden everything i try to post is taken down says against standards.
Everything i have tried to post on marketplace is rejected against standards counterfeit. Now I have been kicked off marketplace and cant access any of my listing.
The new technology doesn't work. Putting some sellers like myself out of business.
Can't get ahold of any kind of support. I am disgusted ready to start class action suite against then.
- To sell securely locally
- Meta isnt working
- Will delete your access to marketplace
- No customer service
Preferred solution: My seller account back. Compensation for the loss of income
User's recommendation: Don't sell on Facebook marketplace
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWithholding money items were received
We had 3 tornadoes come through this town in 7 months this year. They took our driveway; we live at the top of 88 acres.
A lot more people were way worse off than us. But it totally messed up every bit of UPS, USPS, FedEx, you name it. Anything that got mailed out package-wise was stuck. 3 tornadoes!
I had several packages that were being investigated, and I have the proof. I have the proof where they charged me a chargeback of $20 and then another chargeback of $25, so that one order cost me almost $100. I have four of these orders... All of them were delivered.
All of them were late. Of course I can't control tornadoes, can you? And they are still right now. Two of these are still under review since March 31st.
They won't listen to me and look at the tracking that I keep sending them, so I'm going to send it to you. Use your front yard.
- Sells quick
- You dont get paid
Preferred solution: Full refund
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to have my marketplace appealed
My marketplace on my page will not let me open or look at anything on there, and I don't know why it hasn't let me put anything on there since I listed my car. I don't know if someone tried to buy my car because I can't even open the marketplace messages.
I'm very aggravated and haven't been able to use it for a whole year. Please appeal my account.
- Sufficient
- Cheaper
- Scams and bullies
Preferred solution: My marketplace account appealed so i can use it
Durand, Wisconsin
Recalled ***
That my Baby Trend *** I' m trying to sell on facebook you keep telling me it's recalled is not. I called the company and they confirmed it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Langley, British Columbia
No reply from them
Pissed consumer said my complaint was read. I have had no reply from Facebook Marketplace or problem fixed..
User's recommendation: don't have a suggestion as I can't get a hold of anyone
Account suspended
Account is suspended again for the exact same thing as before. BS please unban as this is costing me money. Items I list for sale are not counterfeit; they are legit authentic name brand items.
Preferred solution: Account unsuspended
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