Facebook Marketplace
Reviews and Complaints
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Verified Reviewer
Cant access marketplace
Can't access marketplace I restated my phone and it won't let me back on marketplace and it's really not right
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Verified ReviewerMy ex girlfriend posted a sex video on my account
My ex was on my phone and posted a sex video on my account and now I can't use marketplace and this was 2 years ago, please can you help me get my marketplace account restored, I apologize and I can assure you it won't happen again
- Buy and sell
Preferred solution: Access to my Facebook marketplace
User's recommendation: Don't let your girlfriend get on your account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue with my market place.
Dear Facebook Team,
I am writing to appeal for assistance with an issue I am experiencing on Facebook Marketplace. I am unable to buy and sell items on the platform, and I am not sure why this is happening. I have reviewed the guidelines and policies provided by Facebook, and I am committed to following all of the necessary rules and regulations to ensure that my account remains in good standing. Please help me resolve this issue as soon as possible.
Thank you for your attention to this matter.
Sincerely,
[Priya Raj]
Facebook marketplace has been charging me and I found out from friends. They wanted to know what I was selling first of all I can barely use my hands cannot even hold the phone to be able to put anyth
I dont know what to do if you guys this is now going on I dont know how many days Ive lost money trying to get a hold of you. I was informed by friends in Laredo Texas that Im selling stuff on marketplace didnt even know there cant use my hands, so how the *** can I pick something up or take a picture and sell it on marketplace when I cant even use my hands so please my name is SYLVIA JOHNSON.
My telephone is 541-543-****.
My email address is mama 66@***.com, stop using my information stop getting money out of my bank. Please return all the money youve taken stop it please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeen owed money since feb 52022
Theyre saying my bank account is not receiving transactions, but it had to receive a transaction for my payment to go through and I have a PayPal link to my account. Theres no reason the money cant go to my PayPal.
- Do not get paid
Preferred solution: Full refund
User's recommendation: Do not use marketplace
Zebulon, North Carolina
Refund
Marketplace order 139083****860264
Received seeds and not the plant. Seller mailed order to incorrect address.
I asked for a refund and she said I would receive a return label. I never received a label to return her seeds.seeds.
User's recommendation: Do not purchase from Memoona Iram!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot cancelation of item but no refund. Am being charged just for inquiries about my refund!!!
I'm being scammed by Meta's Facebook Marketplace company or whatever you call yourselves. I'm gonna check my bank account to make sure I didn't get charged for some sponsored company I never wanted to join and didn't sign up in the first place!!! Hate you hate it!!!
User's recommendation: Run don't walk away from this company!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause I’m blocked from using marketplace
I have been banned from marketplace because my fb was hacked and I need to get back in to post my room for ren. I don't even know what was posted that got me the boot but this is not fair. I've tried contacting you and no one will get back to.
- I can buy and sell things
- No phone number for help
Preferred solution: My marketplace to work again. My fb was hacked and then fixed but I still can’t use marketplace
User's recommendation: I have no idea since no one answers including meta
Wrong merchandice
I'm calling facebook marketplace because I purchased Golf club driver right handed but they send me the wrong merchandice.the one that I purchased was Callaway/paradym 9.0 right handed Driver. the one that I received was Callaway Epic 3 wood left handed.
I send it back to Fedex. & I can not contack the seller name April Lovelady.
I hope you can help me to resolve this problem. thank you
Preferred solution: Deliver product or service ordered
Brooklyn, New York
Cant change location to where I am i. Am in Brooklyn it is showing up as NJ
Cant reach out to FB Marketplace tried calling numbers are misleading I cant deal anything due to this problem if it is not resolved I will delete marketplace and post elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError on my marketplace place i never sold anything on my marketplace
They say they are investigating Facebook but they already denied me 3 times
I never buy or sell they won't give it back because they said I violated community standards I do nt know what they are talking about I have never threatened or sold anything I fel like I am being harrassed
Preferred solution: Apology
Fresno, California
Rude customer service agent. He told me to hang up without trying to help my problem. He then hung up on me very angrily
Please fire that employee. I will recommend no one uses this service as long as that employee still works there. I am horrified at the call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned for no reason
I was trying to list the rooms for the house I rent on the Facebook marketplace, and I did not word the post correctly; someone misinterpreted what I said, thought I was a scammer, and proceeded to report me.
- Convenience
- Reporting
Preferred solution: Remove ban
User's recommendation: Word what you post correctly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTechnical issues with my account
Kicked out of marketplace error.Error
Kicked out of marketplace error. Error
Kicked out of marketplace error.
Error
Kicked out of marketplace error. Error
Kicked out of marketplace error. Error
Kicked out of marketplace error. Error
Kicked out of marketplace error.
Error
Kicked out of marketplace error. Error
Preferred solution: Error resolved
Bellevue, Washington
Ristrictin FBM
Briefly fbmktplace down. Couldnt make qny sales.
Googoed fbmkt place customer service. Foreigners can't understand. Or call ends. Got no where with a msg.
Frustrating.
Guess they were supposedly updating. No service.
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